Delivery and Return Policy

Delivery Terms
Delivery is carried out within the agreed timeframes. After processing the order, our representative will contact you to arrange the exact delivery time and details. Our goal is to ensure timely and safe delivery of your order.

Return Policy
Returns are accepted if the product is inspected upon delivery and found to be defective or unsatisfactory in quality. In such cases, please contact us within 2 hours of receiving the product. Our team will resolve the issue promptly and offer either a replacement or a refund, depending on your preference.

Contact
If you need additional information regarding the delivery and return policy, please contact us at: info@shera.ge